Stimulating, motivating, result-focused, flexible, decisive… As a manager you have to be an all-rounder. It is your job to stimulate your employees to perform (even) better. In addition to thorough know-how, this also requires some additional skills that enable you to get the best out of people.
During this training course, you will become familiar with the various techniques and skills you need to increase your management abilities. The objective is to make you a more effective manager. You will develop from a professional manager to a stimulating, enterprising and winning team leader.
Approach
The training course consists of a continuous sequence of discussions, interaction and practical exercises. You will receive the video recordings of your own performance at the end of the course.
Topics
What is a people-oriented approach?
Recognizing behavior in others
How do you come across?
What is your role as a manager?
Which management skills are important?
What leadership styles suit you best?
Setting realistic objectives
The strengths of your team
Assessing your staff
The effects of complimenting your staff
Conducting coaching and assessment interviews
Important factors in selecting a winning team
Things every job description should contain
Stimulating internal customers
What do you want?
Dealing with rational and emotional behavior
Capitalizing on verbal and non-verbal behavior
Internal and external communication
Getting the message across
Presenting your ideas and plans (internally)
Training Objectives
At the end of this training you will be able to:
1.Reinforce your exemplary role as a manager
2.Achieve better results by paying more attention to the people in your organization
3.Communicate more clearly and directly internally
4.Distinguish rational behavior from emotional behavior and act accordingly
Duration
Four-day interval training (twice, two days), preceded by an intake day (5 days in total). Optional: this course can also be delivered in three consecutive days.
Program Schedule
Intake Day
Introduction & Welcome
Program Objectives
Personal Objectives
Leading Change
Management is Self Management
A good manager has good self-knowledge
Aspects relevant to you as a manager
Which roles do you fulfil?
What are your strong points, and points for improvement?
How do others perceive you?
Self assessment
Self assessment test Management roles (15 minutes)
Individual SWOT analysis (15 minutes)
Communication: doodles
DRS test 73 questions + developing diagrams
Preview
Taking stock of personal learning objectives
Taking stock of personal practice needs (which concrete situations would you like to practice during the training course
Miscellaneous: What else do you expect/would you like to focus on?
Homework assignment
Personal Action Planning
Program Schedule
Day One
Review of Intake Day
Results from Homework Assignment
What is the outcome of the discussions?
Any peculiarities since the intake day?
Repeat ultimate goal
What Unites Leaders?
Vision Unites Leaders
What does it take to be a Leader?
What does it take to be a Manager?
Looking at your Own Position
Assignment
Formulate your Vision
Working with Targets
A vision says: What are you aiming to achieve?
The Role of the Manager
Explanation of the Different Roles
The Double Quadrant
Summary of Day 1 and Homework Assignment
Personal Action Planning
Day Two
Review of Day One
Results from Homework Assignment
Managing involves working with people
Explanation of DRS circle
Make the strong one stronger
+20/-20
Window of behaviour
Complimenting
The Salary Review Committee
Summary of Day 2 and Homework Assignment
Personal Action Planning
Program Schedule
Day Three
Review of Day Two
Results from Homework Assignment
Help the Employee Find a Solution
Formulating the Message
Adjustment Interview:
Getting the Message Across
Summary of Day 3 and Homework Assignment
Personal Action Planning
Day Four
Review of Day Three
Results from Homework Assignment
Performance Appraisal Interviews
Practical Situation Appraisals
What am I going to do tomorrow?
Assessments
Summary of Day 4
Personal Action Planning
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