In light of the growing complexity of global markets and the corresponding advances in technology, virtual teams pose a new dimension of work, structured to transcend distance, time zones, and organizational boundaries. They are images of the future that are here with us today.

Approach

The purpose of this training is not to replace your ideas regarding management or supervision, but to hone them to better support, manage and facilitate a 'distributed', flexible work structure. This program offers team leaders a toolkit addressing the key concerns faced by virtual team leaders today: Team and individual performance management and effective group processes & communication. In this training, learners will understand the team dynamics in a virtual environment and the factors that affect it, enabling them to form and maintain high performance teams.

Topics

Successfully construct, launch and maintain high-performing virtual Teams

Motivate & develop teams managed remotely

Identify the barriers to effective communication & implement processes to overcome barriers

Create a working relationship of "belonging to a team" for all remote team members

Understand the available technological means to ease remote communication

Coordinate and manage team objectives using technological means

Track individual and team performance

Evaluate the project and its partakers

Training Objectives

At the end of this training you will be able to:

Recognize the characteristics of an effective remote team.

Set up a structured remote team.

Overcome communication barriers unique to virtual environments.

Facilitate team collaboration and process improvement.

Establish effective multicultural communication processes.

Remotely manage people and tasks.

Reduce information loss and distortion.

Build and promote trust in the team.

Duration

One Day

Program Schedule

Day One

Introduction & Welcome

Program Objectives

Personal Objectives

Leading Change

What are Remote Teams?

Myths and Realities

Managing Remote Teams

What enables me to Manage?

Managing People you can’t see

Challenges in Remote Team Management

The Organizational Levels Model

Overcoming the Challenges

Communication in Remote Teams

Different Types of Interaction

Comparing Communication Methods

Resolving Communication Challenges

Trust

Achieving Trust in Remote Teams

Knowledge Management

Information and Knowledge

Pieces of Information

Successful Knowledge Management

Setting up a Remote Team

Personal Action Planning