Module in One Sentence

Designed for ITIL 4 certification holders who want a quick, focused way to understand the key
enhancements introduced in ITIL Foundation (Version 5).

Core Themes

• Introduction to the key concepts of digital product and service management
• Evolution of the ITIL framework and readiness for the digital and AI-driven world
• Focus on the key enhancements from ITIL 4 to ITIL (Version 5)

Target Job Roles

• All ITIL 4 certification holders seeking a fast, efficient way to understand what has changed in ITIL 
  Foundation (Version 5)
• Professionals at all levels and across all types of organizations involved in digital product and 
  service management, including early-career professionals and non-IT roles

Benefits

• Establishes a common language for digital product and service management within organizations and 
  across customers, partners, and suppliers
• Provides a practical understanding of how value is created through products and services
• Supports a holistic and adaptable approach to digital product and service management
• Enables application of ITIL guidance to improve performance, collaboration, and outcomes
• Provides a clear foundation and progression path for continued professional development

• The fastest way for ITIL 4 professionals to stay current with the new ITIL
• Focused exclusively on what has changed, without
  repeating existing knowledge
• Ideal for organizations upgrading skills quickly
  and consistently

Content Summary
This module focuses exclusively on the changes and key enhancements introduced in ITIL (Version 5) compared to ITIL 4, enabling candidates to 
update their knowledge efficiently without revisiting existing material.

Assessment Summary

• Multiple-choice exam
• Closed book
• Focused on ITIL (Version 5) updates only
• 30 minutes, 20 questions
• Pass mark: (65%)

Learning coverage

• Content focused only on what is changing from ITIL 4 to ITIL (Version 5)
• Specific learning categories TBC

Prerequisites
Any ITIL 4 certification, excluding:

• ITIL 4 Specialist:
  Acquiring and Managing Cloud Services
• ITIL 4 Specialist:
  Sustainability in Digital and IT

Duration

Twenty four (24) hours

Who should attend

The PSPO course may be interesting to all involved in software development upon the Scrum framework, but has been specifically conceived for those responsible over products from a business and product management perspective and taking up the highly accountable role of Scum Product Owner. 

Training Overview

The Scrum.org mission is to improve the Profession of Software Development.  A part of mission, Scrum.org provides the highest quality Scrum training, including the most advanced training materials and certified Professional Scrum Trainers (PSTs) to deliver it.  The curriculum and courseware are highly-tuned and standardized.

Course Objectives

-Participants will have a clear understanding of the mechanics of Scrum and how the Product Owner role fits in.

-Participants can act as a Product Owner for Scrum Teams and stakeholders.

-Participants can effectively increase the business agility of their organization

Course Topics

-Agile  Product Management

-Value-Driven Development

-Scrum Principles and Empiricism

-The Scrum Framework

-Product Backlog Management

-Release Management

Course Description

Being a professional Product Owner encompasses more than writing requirements or managing a Product Backlog.

Product Owners need to have a concrete understanding of all product management aspects, including but not limited to product ownership that drives value from their products.

The three days professional Scrum Product Owner course focuses on all of these areas to teach participants how to maximize the value of software products and systems.

PSPO is the cutting-edge course for Product Owners, Agile product managers and anyone responsible for a software product’s success in the market. 

In this course, students will develop and solidify their knowledge of being a Product Owner through instruction and team based exercises.

The breadth of the role’s responsibilities in delivering a successful product will become more clear from an Agile perspective. 

Metrics are identified to track the creation of value and the successful delivery of the product to the marketplace.

The PSPO course is much more than just a set of slides and an instructor.  In this course participants work on real-life cases with other classmates together as a team. 

This course is made up of discussions and hands-on exercises based upon real-life cases.