ITIL Foundation Bridge - DOOR Training & Consulting

Module in One Sentence

Designed for ITIL 4 certiﬁcation holders who want a quick, focused way to understand the key
enhancements introduced in ITIL Foundation (Version 5).

Core Themes

Introduction to the key concepts of digital product and service management
Evolution of the ITIL framework and readiness for the digital and AI-driven world
Focus on the key enhancements from ITIL 4 to ITIL (Version 5)

Target Job Roles

All ITIL 4 certiﬁcation holders seeking a fast, eﬃcient way to understand what has changed in ITIL
Foundation (Version 5)
Professionals at all levels and across all types of organizations involved in digital product and
service management, including early-career professionals and non-IT roles

Beneﬁts

Establishes a common language for digital product and service management within organizations and
across customers, partners, and suppliers
Provides a practical understanding of how value is created through products and services
Supports a holistic and adaptable approach to digital product and service management
Enables application of ITIL guidance to improve performance, collaboration, and outcomes
Provides a clear foundation and progression path for continued professional development

Key Marketing Messages

The fastest way for ITIL 4 professionals to stay current with the new ITIL
Focused exclusively on what has changed, without
repeating existing knowledge
Ideal for organizations upgrading skills quickly
and consistently

Content Summary
This module focuses exclusively on the changes and key enhancements introduced in ITIL (Version 5) compared to ITIL 4, enabling candidates to
update their knowledge eﬃciently without revisiting existing material.

Assessment Summary