Challenging Virtual Communications (2 ώρες)

Learning Objectives:

• Identify and improve your virtual communication
• Virtual communication: The traps
• Create safe environment for other to share their understanding and opinions.
• Understand and manage emotional responses
• Speak openly without risking everything
• Learn how to use the seven Cs in virtual communication
• Influence without exerting force

Learning Modules:

• How to spot the conversations that are keeping you from what you want.
• How to stay focused on what your really want in virtual communications.
• How to know when safety is at risk in virtual communications.
• Challenges in virtual communications.
• Effective virtual communication techniques
• Emotional inteliggence in virtual communications.
• How to stay in dialogue when you’re angry, scared, or frustrated.
• How to turn challenging conversations into action & results.

Learning Tools:

• Stories
• Real life work scenarios
• Group Exercises
• Self Assessment
• Infographics

Your Takeaways:

• Communicate effectively virtually with internal and external clients
• Manage challenging virtual conversations
• Achieve better Results

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Περισσότερες πληροφορίες / Υποστήριξη: 210 9210734 / e-mail: Αυτή η διεύθυνση ηλεκτρονικού ταχυδρομείου προστατεύεται από τους αυτοματισμούς αποστολέων ανεπιθύμητων μηνυμάτων. Χρειάζεται να ενεργοποιήσετε τη JavaScript για να μπορέσετε να τη δείτε.