In light of the growing complexity of global markets and the corresponding advances in technology, virtual teams pose a new dimension of work, structured to transcend distance, time zones, and organizational boundaries. They are images of the future that are here with us today.

Approach

The purpose of this training is not to replace your ideas regarding management or supervision, but to hone them to better support, manage and facilitate a 'distributed', flexible work structure. This program offers team leaders a toolkit addressing the key concerns faced by virtual team leaders today: Team and individual performance management and effective group processes & communication. In this training, learners will understand the team dynamics in a virtual environment and the factors that affect it, enabling them to form and maintain high performance teams.

Topics

Successfully construct, launch and maintain high-performing virtual Teams

Motivate & develop teams managed remotely

Identify the barriers to effective communication & implement processes to overcome barriers

Create a working relationship of "belonging to a team" for all remote team members

Understand the available technological means to ease remote communication

Coordinate and manage team objectives using technological means

Track individual and team performance

Evaluate the project and its partakers

Training Objectives

At the end of this training you will be able to:

Recognize the characteristics of an effective remote team.

Set up a structured remote team.

Overcome communication barriers unique to virtual environments.

Facilitate team collaboration and process improvement.

Establish effective multicultural communication processes.

Remotely manage people and tasks.

Reduce information loss and distortion.

Build and promote trust in the team.

Duration

One Day

Program Schedule

Day One

Introduction & Welcome

Program Objectives

Personal Objectives

Leading Change

What are Remote Teams?

Myths and Realities

Managing Remote Teams

What enables me to Manage?

Managing People you can’t see

Challenges in Remote Team Management

The Organizational Levels Model

Overcoming the Challenges

Communication in Remote Teams

Different Types of Interaction

Comparing Communication Methods

Resolving Communication Challenges

Trust

Achieving Trust in Remote Teams

Knowledge Management

Information and Knowledge

Pieces of Information

Successful Knowledge Management

Setting up a Remote Team

Personal Action Planning

Do you have what it takes to be a great manager?

Are you able to create a culture of efficiency & effectiveness?

Does your team execute their highest priorities?

Approach

Manager Basics is for those new to management & leadership roles or those who want to update their skills & knowledge. Throughout the course, participants will gain the skills, knowledge & tools to help them effectively transition into a leadership role. The course will encourage a sense of responsibility for results, teaches self management techniques, and a positive approach to staff development.

Topics

The 5 Zones of Management

“Me” Zone

Planning Zone

Organization Zone

Motivation Zone

Implementation Zone

Training Objectives

At the end of the program you will be able to:

• Understand their role and responsibility as the managers

• Gain a systematic approach to the management in 5 Zones

• Managing oneself, planning, organizing, motivating, controlling and executing the

tasks’ realization

• Adapt and consciously create their own unique style of management

• Organize, plan and integrate the team around the common objectives

• Enhance the employees’ motivation by understanding and getting at their emotional

needs

• Implement individual and team priorities

Duration

Two Days

Program Schedule

Day One

Introduction & Welcome

Program Objectives

Personal Objectives

Management Zones

“Me” Zone

Role of the Manager

Quality of Management

DRS Profile

Planning Zone

Time Management

SMARTER Objectives

Prioritizing

Organization Zone

Your Dream Team

Synergy

Teamwork

Personal Action Planning

Reflection, Discussion & Action Planning

Day Two

Welcome Back

Review of Day One

Motivation Zone

+20% 60% -20%

The Iceberg

DRS Motivation

Implementation Zone

Implementation Process

“Crash” Meeting

Corrective Action

Dealing with Difficult People

Offering Appreciation

Personal Action Planning

Reflection, Discussion & Action Planning

As a manager, would you like to go from good to great?

Can you create a culture that delivers on expectations?

Do you manage a team that achieves it’s highest priorities?

Approach

Building on the Manager Basics Program, Manager Essentials is for those new to management & leadership roles or those who want to update their skills & knowledge. Throughout the course, participants will gain the skills, knowledge & tools to help them effectively transition into a leadership role. The course will encourage a sense of responsibility for results, teaches self-management techniques, and a positive approach to staff development.

Topics

The 5 Zones of Management

“Me” Zone – Revisited Plus

Planning Zone – Revisited Plus

Organisation Zone – Revisited Plus

Motivation Zone – Revisited Plus

Implementation Zone – Revisited Plus

Training Objectives

At the end of the Program you will be able to:

4.Develop team members skills

Duration

Two Days

Program Schedule

Day One

Introduction & Welcome

Program Objectives

Personal Objectives

Management Zones

“Me” Zone

Strong Envelop

Johari Window

Key Competencies

Planning Zone

SMARTER Objectives

Goal Setting

Alignment

Organisation Zone

Responsibility

Principles, Policies & Processes

Personal Action Planning

Reflection, Discussion & Action Planning

Day Two

Welcome Back

Review of Day One

Motivation Zone

Inclination & Talent

Abilities & DRS Types

Motivation & DRS Types

Implementation Zone

Delegation

The Delegation Algorithm

Personal Action Planning

Reflection, Discussion & Action Planning

Teams are probably the most common way of working nowadays. Whether they are virtual or collocated; large or small they are out there. Teams provide something that is larger than the combination of individuals. They allow each one of their members to use their strengths to the fullest while minimizing their weaknesses. The question in the modern organization is not how do I create a team, but rather how do I create a successful productive team, and furthermore how do I maintain such a team so it performs optimally for the duration of its existence. For managers, teams present a unique set of challenges, for creating a great team means more than creating a group of individuals that are centered on a goal. It means creating an experience. This training will provide managers with the knowledge and tools to create a team that realizes its vision to the fullest.  

Approach

Like all DOOR training programs, “Leading a Winning Team” is a very interactive training program. The training is modular and provides you with the latest tools which will help you to perform your job with the utmost skill.

Topics

Experiencing effective team work and Recognizing the parameters of effective teams

Analyzing team membership

Addressing the team as an entity and not as a group of people

Analyzing a leader's position in a team

Exploring conflict management in teams

Team motivation

Training Objectives

At the end of this training you will be able to:

9.Building a team vision

Duration

Two Days

Program Schedule

Day One

Introduction & Welcome

Program Objectives

Personal Objectives

Leading Change

When Team Work Works

The Tower Of Babylon

Characteristics of Effective Teams

The Right Staff – Choosing Team Members

Who's in?

Belbin Team Roles

Engagement
What is Engagement?

Waking People Up

How to Create Engagement

Personal Action Planning

Day Two

Welcome Back

Imagining My Team

See it as it happens

Leadership in a Team

Leading the team

The manager's dilemma

Managing Teams Through Conflict

Conflict in teams

Conflict Management Styles

Building Teams With Motivation

Motivating in teams

Motivating through understanding

Personal Action Planning