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In the current era of globalization, we are constantly challenged with cross-cultural cooperation and coordination. However, many of us are unaware of cultural differences and their impact on our ability to work effectively.

 Professional success in a global setting is largely determined by our ability to appreciate various cultures and to address cultural differences competently and constructively.


This training program is intended to raise your awareness of the possibilities and issues of working with sets of cultural values, beliefs and judgments different than your own. The training also features the impact of culture on communications, teamwork and management. You will begin by examining the various dimensions of diversity between people and later understand how examining these differences, transforms unnecessary bumps into effective jumps. You will then focus on cultural diversity between people and will analyze the basic components of culture, as well as, examine the sources of cultural differences. The next step will concentrate on describing models of cultural differences and applying them in a comparison between several cultures. Subsequently, you will be introduced to a strategy for managing cultural diversity and will implement this strategy for developing effective cross-cultural teamwork and cooperation.


Appreciating Diversity

Defining Culture

Models of Cultural Differences

Working Cross Culturally

Leading Cross-Cultural Teams

Training Objectives

At the end of this training you will be able to:

1.Explain the importance of respecting cultural diversity
2.Learn models of cultural difference and how they can be applied effectively at work
3.Develop strategies for cross-cultural cooperation, teamwork and management
4.Evaluate differences in cultural expectations regarding meetings, feedback,

5.motivation and project planning, execution & closure


One Day

Program Schedule

Day One

Introduction & Welcome

Program Objectives

Personal Objectives

Appreciating Diversity

Understanding Diversity

Experiencing Diversity

Threats and Opportunities of Working in Diverse Business Environments

Defining Culture

Defining Culture

Cultural Influences

Models of Cultural Differences

Introduction to Hall’s Model of Cultural Factors

Cross-Cultural Etiquette

Place Your Own Culture

Introduction to Hofstede’s Model of Cultural Dimensions

Self-Assessment Exercise: Where Am I?

Differences between Cultures

Working Cross-Culturally

Working in a Cross-Cultural Team: ‘Patience Self-Assessment’

Working in a Cross Cultural Team – Implementation Cycle

Leading Cross-cultural Teams

End Exercise

Personal Action Planning

Reflection, Discussion & Action

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