Coaching has become inextricably linked to success in today’s business world. The term coaching is part of the corporate language and used as frequently as profit, sales figures or productivity improvement in managerial, entrepreneurial, training and human resource meetings. This course defines coaching as part of a tool kit for successful managing to optimize results.

People were already being coached at the start of the Common Era. The word coaching in today’s work environment still encompasses the act of true partnership and mutual responsibility. Coaching can be a performance tool building on technical and expert knowledge. On the other hand it can be an empathetic instrument, in which team knowledge and communication play a major part.

Coaching in this course is a management tool that is frequently used in organizations, aimed at making optimum use of everybody’s qualities and talents in such a way, that knowledge and skills are further developed and broadened. Good coaching is an art, a major part of which is aimed at giving individuals a greater insight into choices made that impact success. There is always a correlation between coaching and practical business processes that encourage a person or team to learn. Coaching, implemented at an organisational level, can deliver great results and drive significant financial impact to the bottom line. Today's value-based organizations use coaching to build alignment, to develop their current and future leaders and managers, and to ensure the success of corporate training programs. Coaching is about action and results! Coaching helps individuals/teams to embrace new concepts, to cross the bridge from 'learning" to "doing," and to support personal and organizational success. Coaching gives the boost needed to get from where you are to where you need to be.


This course does not attempt to make managers or leaders or supervisors into coaches. The aim of the training is to focus on coaching skills as part of the leader’s tool kit in order for them to be aware of the change required in their own behavior and leadership styles in order to build their coaching capabilities. Participants will go back to their workplace and be able to implement new skills in practical situations with new knowledge gained from real workplace scenarios. The course enables each participant through active learning to experience how coaching skills make them more effective within their daily workplace challenges.


What is coaching?

Who is a coach?

Behavior of a successful coach

Skills of a successful coach

Coaching on behavior

Coaching on career and personal life stages

Coaching on competencies

The DOOR coaching model

Conducting a coaching conversation

Giving positive feedback

Coaching a team

Obstacles and bottlenecks when coaching

Training Objectives

At the end of this training you will be able to:

1.Establish and take action towards achieving goals
2.Become more self-reliant
3.Gain more job and life satisfaction
4.Contribute more effectively to the team and the organization
5.Coach according the DOOR coaching model
6.Conduct a positive coaching conversation
7.Give constructive feedback to their co-workers and/or team members
8.Take greater responsibility and accountability for actions and commitments
9.Work more easily and productively with others (boss, direct reports, peers)

10.Communicate more effectively


Two Days

Program Schedule

Day One

Introduction & Welcome

Program Objectives

Personal Objectives

Leading Change

The DOOR Coaching Model

What is Your Ambition?

What Can I Learn?

Recognising and Responding to Behaviour

Tips for the Coach

Personal 5x4 Improvement Plan

Personal Action Planning

Day Two

Welcome Back

1-Minute DOOR Coaching Model

Classical Management versus Coaching Management


The Coaching Conversation

Structure of a Coaching Conversation 

Personal Action Planning

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