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Do you want to improve your professional relationships?

Would you like to increase the level of trust you have with others?

What is the value of a high trust environment for you?


Designed for people who wish to focus on and improve their professional relationships. We focus on creating mutually beneficial (win/win), relationships, through building and developing trust and rapport with managers, supervisors, peers and in our teams. We achieve this utilising the Lumina Spark Profile, in a highly interactive workshop.


DRS Profile

Situational Analysis

Personal Accountability

Making Change Happen

Creative Collaboration

Celebrating Difference

Training Objectives

At the end of the Program you will be able to:

1.Understand your unique DRS Profiles
2.Identify critical situations and moments to build better relationships.
3.Leverage your understanding of how individuals and teams work, to improve results.
4.Identify and surface resistance, manage it and make more effective decisions.

5.Identify, value and celebrate differences to improve relationships.


Two Days

Program Schedule

Day One

Introduction & Welcome

Program Objectives

Personal Objectives

Building Better Relationships

DRS Profile

Your DRS Profile

How We Are Different

Understand Your Preferences

Situational Analysis

Moments of truth

Needs & Expectations


Personal Accountability

Accountability .v. Responsibility

Behaviours of Accountable People

Being Proactive

Personal Action Planning

Day Two

Welcome Back

Review of Day One

Making Change Happen

Surfacing Resistance

Managing Resistance

Readiness for Change

Creative Collaboration

Win/win Agreements

Shared Goals & Values

Conflict Resolution

Celebrating The Difference

Levels of Engagement

Language of Engagement


Personal Action Planning

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+30 210 9210734