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  • IT Quality

    Σεμινάρια IT Quality

    itil 2019 processes

    ITIL® (IT Infrastructure Library), developed by the Cabinet Office, is the most widely accepted approach to IT Service Management (ITSM) in the world, with more than 1.500.000 certified people, as it provides a cohesive set of best practices, drawn from the public and private sectors worldwide. ITIL enables you to fully benefit from proven best practices in IT and is relevant to anyone involved in the delivery or support of IT services. ITIL is aligned with various international quality standards including ISO/IEC 20000 (IT Service Management Code of Practice) and has been adopted by thousands of organizations worldwide, such as NASA, the UK National Health Service (NHS) and Disney.

    ITIL ATO logo small

    ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logoTM is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. 

     

    DevOps process

    DevOps is a set of practices that automates the processes between software development and IT teams, in order that they can build, test, and release software faster and more reliably. The concept of DevOps is founded on building a culture of collaboration between teams that historically functioned in relative siloes. The promised benefits include increased trust, faster software releases, ability to solve critical issues quickly, and better manage unplanned work.

    DevOps certifications

    The DevOps Fundamentals course provides a baseline understanding of key DevOps terminology to ensure everyone is talking the same language and highlights the benefits of DevOps to support organizational success.

    • DevOps Test Engineering (DTE)®

    This comprehensive course addresses testing in a DevOps environment and covers concepts such as the active use of test automation, testing earlier in the development cycle, and instilling testing skills in developers, quality assurance, security, and operational teams.

    • Continuous Delivery Architecture (CDA)℠

    This course is designed for participants who are engaged in the design, implementation, and management of DevOps deployment pipelines and toolchains that support Continuous Integration, Continuous Delivery, Continuous Testing and potentially Continuous Deployment.

    • DevSecOps Engineering (DSOE)℠

    This course explains how DevOps security practices differ from other security approaches and provides the education needed to understand and apply data and security sciences.

    • DevOps Leader (DOL)®

    The DevOps Leader course is a unique and practical experience for participants who want to take a transformational leadership approach and make an impact within their organization by implementing DevOps.

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    ITIL & DevOps έντυπο

    Professional Scrum Product Owner

    Professional Scrum Product Owner long logo

    Being a professional Product Owner encompasses more than writing requirements or managing a Product Backlog. Product Owners need to have a concrete understanding of all product management aspects, including but not limited to product ownership, that drives value from their products. 

    Professional Scrum Product OwnerTM (PSPO) is a 2-day course that focuses on all of these areas to teach students how to maximize the value of products and systems. PSPO is the cutting-edge course for Product Owners, Agile product managers and anyone responsible for a product’s success in the market. In this course, students will develop and solidify their knowledge of being a Product Owner through instruction and team-based exercises.

    The course also includes a free attempt at the globally recognized Professional Scrum Product Owner I certification exam (PSPO I).

     

    IT Security

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    • Certified Information System Auditor
      The CISA designation is a globally recognized certification for IS audit control, assurance and security professionals. Being CISA-certified showcases your audit experience, skills and knowledge, and demonstrates you are capable to assess vulnerabilities, report on compliance and institute controls within the enterprise. (official page
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    • Certified Information Security Manager
      Demonstrate your information security management expertise.
      The uniquely management-focused CISM certification promotes international security practices and recognizes the individual who manages, designs, and oversees and assesses an enterprise’s information security. (official page)
    • Certified Information Systems Security Professional
      This cybersecurity certification is an elite way to demonstrate your knowledge, advance your career and become a member of a community of cybersecurity leaders. It shows you have all it takes to design, engineer, implement and run an information security program.
      The CISSP is an objective measure of excellence. It’s the most globally recognized standard of achievement in the industry. And this cybersecurity certification was the first information security credential to meet the strict conditions of ISO/IEC Standard 17024. (official page)

     

     

     

     

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  • ITIL Master

    itil master

    The ITIL® Master Qualification Certificate is the top level certification of the ITIL scheme. This certification will validate a professional’s capability to apply ITIL’s principles, methods and techniques in the real business world.


    Individuals for the ITIL® Master level are required to have achieved the ITIL® Service Management Expert certification. The ITIL Master Qualification prerequisites are:

    • Certification at ITIL Expert Level
    • Work experience of at least five years in a leading, managerial, or higher management advisory role in IT service management.

    Candidates will also need to demonstrate broad practical involvement in ITIL practices.

    How to apply
    There is no fixed Syllabus, training course or exam involved. Candidates for the ITIL Master Qualification Certification must contact PEOPLECERT at Αυτή η διεύθυνση ηλεκτρονικού ταχυδρομείου προστατεύεται από τους αυτοματισμούς αποστολέων ανεπιθύμητων μηνυμάτων. Χρειάζεται να ενεργοποιήσετε τη JavaScript για να μπορέσετε να τη δείτε. for an application form. Submit a “Proposal” to the Official ITIL Accreditor, i.e. an idea for business improvement and “Work Package” to the Official ITIL Accreditor, i.e information and evidence on the idea’s effectiveness and benefits. Candidates for the ITIL Master qualification must submit in writing a real-world project of their choice, spanning across a variety of ITL areas, elaborate on the knowledge they applied to implement real solutions, and demonstrate the continued effectiveness of the solution and its benefits to the business.

    Attend a personal “Interview” with an assessment panel appointed by the Official ITIL Accreditor that will verify the above components. Certification will be provided upon the positive assessment of the project, followed by the successful interview with the Assessors.

    ITIL ATO logo small

    ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logoTM is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

    ITIL® is a registered trade mark of the Cabinet Office. The Swirl logo™ is a trade mark of the Cabinet Office’ in the first occurrence of the logo or word mark.

    IT Infrastructure Library® is a registered trade mark of the Cabinet Office’ where referenced.

    © Crown copyright 2013 Reproduced under license from the Cabinet Office’, for any diagram or table from a Cabinet Office Best Management Practice publication or other source.

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  • ITIL Master

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